This reference architecture was written for Information Technology and business decision makers to assist in understanding the technical capabilities and integration requirements necessary to deliver Enterprise Social Collaboration solutions. It is a vendor-neutral and best practices approach to describe the flows and relationships between business capabilities, functional areas, and architectural components delivered as a cloud solution. Click here for More

note: you may need an account to login before downloading the document. Alternatively, please contact info@itgrc.asia (a member of CSCC) to provide you a soft-copy.